Frequently Asked Questions
Does Deserved Healthcare provide aged care services in Melbourne?
Yes. We provide personalised aged care services in Melbourne based on individual needs, preferences and routines.
Can I receive aged care support at home?
Yes. Our home care services in Melbourne are designed to help older Australians remain comfortable and independent at home.
What does personal care involve?
Personal care can include assistance with everyday activities while maintaining your dignity, privacy, comfort and independence.
Can aged care help with household tasks?
Yes. Domestic assistance can provide practical help with suitable household tasks and everyday activities.
Can I receive help travelling to appointments?
Yes. Transport assistance can help with suitable appointments, shopping, errands and other important journeys.
What is respite care?
Respite care provides short-term support for older people while giving family members or carers time to rest.
Does aged care include nursing care?
Yes. Nursing care may provide appropriate clinical support based on an individual's assessed care needs.
What is Support at Home?
Support at Home is Australia's current home-based aged care program supporting eligible older people to live independently at home.
How can I enquire about aged care support?
Call 1300 368 478 to discuss your needs and learn more about suitable aged care support options.

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